Frequently Asked Questions

Do you ship outside of the US?

We currently only ship within the 48 contiguous states. Shipping to Hawaii, Alaska, and US territories such as Puerto Rico isn’t available yet.

How quickly will my order be processed and delivered?

Orders are typically processed 3-5 business days after received and delivery can take an additional 3-10 business days.

Can I cancel my order?

Orders that have not yet been processed may be cancelled, although this is not always guaranteed. Contact customerservice@noorculture.com as soon as possible after placing an order if you need to cancel an order. Orders that have been fulfilled can not be cancelled.

How much will shipping cost?

There is a flat rate of $6.99 for shipping orders that are below $100 in value. Orders over $100 automatically ship for free.

Where do you source your clothing from?

We buy our clothing from wholesalers and manufacturers across several countries, including the UAE, Indonesia and India

Can I exchange an item after delivery?

All sales are final and we do not accept returns or exchanges for any clothing item purchased from our online store. If you receive a defective item of clothing please contact customerservice@noorcoulture.com and we will work with you to try and resolve any problems.

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